Service Agreement
Cancellation Policy
Clear guidelines regarding service order cancellations, subscriptions, and purchasing commitments.
Final & Non-Cancellable
Last Updated: December 04, 2025
01. Important Notice
Strict No-Cancellation Rule
Once a payment has been successfully processed, cancellation of any order, service, module, or subscription will not be permitted under any circumstances.
All purchases and orders placed on DigiBoard are considered final, binding, and non-cancellable immediately following successful payment completion.
02. Scope of Non-Cancellation
This non-cancellation rule applies universally across all product categories offered by DigiBoard:
Subscription Plans
Monthly, quarterly, or annual recurring software-as-a-service (SaaS) subscriptions.
Setup & Onboarding Fees
Initial system setup, domain configuration, and staff training services.
Custom Development
Custom software modifications, API integrations, and feature add-ons.
One-Time Purchases
Direct software licenses, digital modules, and standalone services.
03. Pre-Purchase Recommendations
Because cancellations are not allowed post-payment, we strongly advise all prospective clients to complete the following checks before making a transaction:
- Book a Live Demo: Evaluate our platform features and workflow through our live demo session.
- Review Pricing & Term Duration: Confirm the plan pricing, renewal cycles, and included user limits.
- Verify System Compatibility: Ensure your hardware, browsers, and network meet our recommended requirements.
- Contact Sales Team: Ask any technical or operational questions directly to our team before paying.
Have Questions Before Purchasing?
Our sales and support teams are available to clarify any doubts prior to payment.
Note: This Cancellation Policy forms an integral part of our broader Terms & Conditions, Refund Policy, and Privacy Policy. By initiating a payment, you agree to abide by all specified terms.