Your Data Protection
Privacy Policy
We are committed to safeguarding your personal information and respecting your privacy.
Legal Notice
Last Updated: December 04, 2025
At DigiBoard, we hold your trust in high regard. This Privacy Policy details the framework of how we collect, process, utilize, and protect your information when you access our platforms, services, and software.
By continuing to access or use our services, you consent to the data practices described in this Privacy Policy.
01. Information We Collect
We systematically categorize the data gathered to deliver enhanced user experiences and secure interactions:
a) Personal Information
- Full Name & Contact details
- Official Email Address
- Active Mobile Number
- Institution/Business Details
- Billing & Payment Info
b) Non-Personal Information
- Browser Type & Version
- Hardware / Device Specifications
- IP Address & Location logs
- System Access Logs & Telemetry
02. How We Use Your Information
Your collected information serves operational, security, and analytical purposes, including:
- Delivering, configuring, and updating core DigiBoard services
- Client onboarding, authentication, and secure access management
- Processing billing transactions and invoicing requests
- Providing active technical support and resolving service disruptions
- Sending critical updates, policy alerts, and operational notifications
- Fulfilling legal, statutory, and regulatory audit compliance
Strict Commitment: We never sell, rent, or trade your personal data to commercial third parties.
03. Cookies & Tracking Technologies
We deploy standard cookies, web beacons, and session identifiers to elevate platform speed, track session preferences, and streamline user authentication.
You may adjust cookie management policies in your browser options; however, disabling certain functional cookies may impact site functionality.
04. Data Sharing & Disclosure
Information transfer is strictly governed and limited to necessary instances:
Trusted Service Partners: Shared exclusively under strict non-disclosure agreements with operational vendors (e.g., cloud storage, payment gateways).
Legal Obligations: Disclosed if required by law enforcement agencies, court warrants, or statutory governance.
05. Data Security & Retention
We enforce enterprise-grade SSL encryption, restricted database protocols, and firewalls to mitigate unauthorized access or data exposure.
Retention Policy: Data is retained only for the duration required to achieve active operational objectives or meet legal accounting frameworks.
06. Your Rights & Controls
Under global data standards, you reserve full autonomy regarding your stored personal data:
Request Data Access
Rectify Incorrect Info
Data Erasure Requests
Opt-out of Communications
Have Privacy Concerns?
Reach out directly to our Data Governance & Support team for immediate resolution.